Team Challenges - Understanding the Leaderboard

Team challenges are based on the team’s aggregate average during the active dates of a challenge. This average is calculated by adding together all steps that are reported by team members for each day of the challenge, and dividing it by the number of members on that team

For Example:

On the first day of the challenge

Member 1 - 7,000 steps

Member 2 - 3,000 steps

Member 3 - 15,000 steps

Member 4 - 0 steps

25,000  total steps / 4 Members = 6,250 step average (what will show on the leaderboard in a challenge).

If on the next day, Member 3 left then team, you would calculate the average with the remaining 3

Member 1 - 9,000 Steps

Member 2 - 6,000 Steps

Member 4 - 0 Steps

15,000 total steps / 3 Members = 5000 step average

Adding day 1's average of 6,250 to day 2's average of 5000 gives an aggregate average of 11,250. This would show the

As you can see, having a member on your team that is not contributing will bring your team’s average down. Check in with this person to see if they are having trouble syncing a device or how you can help. If they are unresponsive, connect with your program’s admin to see if they can help.

NOTE: Team’s do not lose steps except in the case of a member leaving. They will take that day’s steps with them. Their contributions to the averages from previous days will continue to impact the aggregate average. If you have a member join your team after it’s been established, only the steps from the day they join the team and forward will count towards the team.